E-business

The e-business presents all constraints that is possible to encounter in logistic activities.
The expectations of the consumers have changed since the era of the mail-order selling, the customer is placed in the centre of the supply chain: he’s looking for choice, immediate availability of the products, price, short delivery, and high service quality.

In constant increase, the sector of the e-business is characterized by a strong seasonality, especially during festive periods, lower margins, and a regularly increase of the number of references, which also change frequently in all domains: furniture, textile, electrical appliances, tools, high-tech…