Remote Support
![]() | SAVOYE Customer Support is available 24/7 to put you in contact with our team of experts in your local region of the world. Their role is to triage your situation as quickly as possible, and to escalate the proper technical assistance on two levels:
Our clients have 24/7 access to the secure SavoyeLine web portal providing a common place to exchange messages and data for active escalations, and to review historical records from past cases. |
Advantages
24/7 live operator support | Local language support |
Access to active and historical support records | Tracability and Reporting |
Savoyeline: Manage and track your escalations online
Initiate new cases | Track active escalations | Review historical |
Savoyeline: order replacement parts
Get quotes for replacement parts online | Detailed status updates of replacement part orders | Spare part history |