Auchan improves customer satisfaction with SAVOYE's WMS
In 2011 SAVOYE implemented its WMS solution in one of Auchan’s new e-commerce warehouses located in the north of France. It then went on to deploy the SAVOYE solution throughout all its e-commerce logistics sites in France
Key figures
- 30,000 m2 of platform
- 1,000,000 orders / year
- + 30,000 references
Targets of the project
- Improve customer satisfaction
- Ensure real-time stock management, and the preparation of B2C orders
- Devise processes suited to each category of product
Why Savoye
- For its expertise in retail preparation
- Its project support in France and abroad
- A solution to cross-channel sales and the distinctive nature of online sales
Deployed solution on the logistic site
- WMS
Results
- 99.99% preparation accuracy
- +40% productivity in 3 years
