The e-commerce division of the Auchan Group improves its customers’purchasing experience with SAVOYE

Auchan improves customer satisfaction with SAVOYE's WMS

In 2011 SAVOYE implemented its WMS solution in one of Auchan’s new e-commerce warehouses located in the north of France. It then went on to deploy the SAVOYE solution throughout all its e-commerce logistics sites in France

Key figures

  • 30,000 m2 of platform
  • 1,000,000 orders / year
  • + 30,000 references

Targets of the project

  • Improve customer satisfaction
  • Ensure real-time stock management, and the preparation of B2C orders
  • Devise processes suited to each category of product

Why Savoye

  • For its expertise in retail preparation
  • Its project support in France and abroad
  • A solution to cross-channel sales and the distinctive nature of online sales

Deployed solution on the logistic site

  • WMS


  • 99.99% preparation accuracy
  • +40% productivity in 3 years


Read the testimony!

We have with SAVOYE a quality partnership which allows us to build a dynamic, flexible and agile e-commerce logistics in France to improve the shopping experience of our customers.


Supply Chain Manager AUCHAN E-COMMERCE