Ever-more demanding consumers are expecting rapid, high-quality services with real-time information on the carriage of their parcels. Expectations for not only speed, but also visibility and information are becoming increasingly important to consumers. As a result, loaders need to incorporate flexibility and responsiveness into their commitments to customers and leverage all available opportunities to achieve those goals.
Controlling the cost of transportation therefore becomes a priority. However, it is difficult to embark on this task without a suitable tool. On the one hand, the Supply Chain is
undergoing a digitization process from start to finish, specifically in the form of WMS, however when it comes to transportation, the equipment rate is still relatively low. The maturity levels of the WMS and TMS markets are not comparable. The equipment rate for loaders is thought to be just 20 to 25 %: that’s low.
The issue: diverse TMS offerings and too many companies believing that TMS is only intended for large operators, which is not the case. These solutions are increasingly modular and can now be acquired over time, which reduces the initial investment cost and allows them to be adopted by the smallest stakeholders thanks to a rapid ROI.