Order Management System : omni-channel and multi-location stock management
Increasing customer demands, combined with a multiplication in sales and distribution channels, are requiring distribution companies to make organizational changes. In order to respond to market developments, logistics organizations are increasingly combining central platforms, regional warehouses, overflow sites, local depots and cross-docking platforms. Store networks are being digitized and transformed into places for accepting and preparing orders. Whatever the stock location, warehouse or store, the challenge is to define the best scenario enabling customer satisfaction to be maximized.
The lack of an orchestration system entails, on the one hand, a duplication and oversizing of stock and, on the other hand, a relatively simple distribution of orders: product families, regional distribution, B2B or B2C flows. The organization is quite rigid and, often, not very agile in unpredictable situations.
This is where OMS comes in. Deploying it will enable you to remove the constraints. You are now free to rethink your organization, as the information system will be able to orchestrate and manage flows based on complex rules and give you the necessary tools to respond effectively to uncertainties. The OMS allows you to build a fluid and responsive ecosystem, to redesign your network and its flow management without turning the architecture of existing systems upside down.